Mazda3 Forums banner

1 - 9 of 9 Posts

·
Registered
Joined
·
58 Posts
Discussion Starter · #1 ·
Today I went to the Dealership because my car overheats everytime i go over 3k RPM, I already know its probably a blown headgasket because there are oil inside the radiator
After i park my car there, i got off and went to look for the service manager, then after 15 minutes, my car got KEYED, inside the dealership!!!! i saw the camera on top the building so i went inside and tell them what happen and want to look at the tape, but the service manager there was so unpolite, and told me the camera is not working!!! He didn't want to help me at all and all i want was just to see who did it, i never said the mazda workers did anything. what he said that's so ridiculous was "If you're not satisfied with our service, you can go to another dealer, I'm sorry" in a very very bad attitude.
My car is still under warranty, it's barely 2 years old, only had 25k miles on it but after they check my car, ,they didn't want to fix it because I have a AFTERMARKET HID HEADLIGHTS and TURBOTIMER, it's just all BULLSHIT because what does HID and TurboTimer has to do with overheating? The guy told me to take out everything and just go to another dealership, it's crazy because they just don't want to do it, want to send me to other dealership, they don't want to take responsible for anything, and they still want to charge me $89 for checking my car!!!!
It's the worst experience, worst nightmare ever!!! From now on, I'll never buy a mazda, suggest my friend buy a mazda again
The Dealership is call ALHAMBRA MAZDA, at Los Angeles, CA, the guy a spoke with was RICKY, it's the worst dealership ever!!! When i first bought my car, the alarm broke after 2 months, they don't want to fix it, 4 months later, my car gets circles on the paint even i paid $700 for that paint protection shit, now i blow my headgasket, they still don't fix it because of my HID, all i can say is, WARRANTY means NOTHING, nobody want to take responsible for ANYTHING!!!
I'm so frustrated now and don't know what i should do =(
 

·
Registered
Joined
·
235 Posts
Talk to MAZDA NORTH AMERICA directly. Dealers are bitches to say the least. Not all are bad, but most. And that goes for every manufacurer
 

·
Registered
Joined
·
2,062 Posts
go to a dealer that's out of the city...in small town somewhere.
they are usually nice. Lookup dealer reviews in your area...

sorry to hear about your bad day/week :(
 

·
Registered
Joined
·
359 Posts
[quote author=hanggg link=topic=136625.msg2944632#msg2944632 date=1234957743]
4 months later, my car gets circles on the paint even i paid $700 for that paint protection shit,
[/quote]

The dealership sounds pretty crappy overall in customer service, I'd be pissed too. However, "paint protection" from the dealer will generally not prevent the paint from getting swirl marks in it. That's up to you (or whoever washes your car) because in reality, there are no protection products (waxes, sealants) which can completely seal your paint from abrasives (like dirty wash mitts, bad car washes etc) and none stay on the paint for more than a month or two without being reapplied. Just a heads up.
 

·
Registered
Joined
·
505 Posts
Do yourself a favor on your next dealer visit and remove all of your mods. Your going in for major engine repair if your correct about the headgasket. Why make it easy for them to deny you.
 

·
Registered
Joined
·
1,363 Posts
another pissed off customer might of mistakenly keyed yours thinking they were keying one of the dealerships cars...I would hope they would look for the sticker on window first :(
 

·
Registered
Joined
·
235 Posts
[quote author=rynosilver3 link=topic=136625.msg2949006#msg2949006 date=1235100460]
the stealership curbed my gramlight. :(
[/quote]

File a complaint make them replace it, I work at sears and a guy came back becuase the clearcoat in his mazda6 rim had a scratch on it, he ended up getting a set of 4 oem mazda replacements because of it paid by us.

if you act like a tool you will get a new rim
 
1 - 9 of 9 Posts
Top