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Do you have a question about RockAuto? Our Frequently Asked Questions (FAQ) page may have the answer you are looking for! (http://www.rockauto.com/lang/en/faq.html).

Some of the common questions include:

Why are your prices so much lower than at my local store or dealership?
Answer: http://www.rockauto.com/lang/en/answers.html#lower

How much is shipping?
Answer: http://www.rockauto.com/lang/en/answers.html#SHIPPINGCOST

How do I use the truck icons in the catalog to minimize shipping?
Answer: http://www.rockauto.com/lang/en/answers.html#MINSHIPCOST

I can't find a part I'm looking for. Where is it?
Answer: http://www.rockauto.com/lang/en/answers.html#PARTSEARCH

What kind of warranty do RockAuto parts have?
Answer: http://www.rockauto.com/lang/en/answers.html#WARRANTYLENGTH

Take a look at the RockAuto FAQ page to get the answers to these questions and many other questions you may have!

If you have a question about the RockAuto catalog, parts or an order, please visit our FAQ page (http://www.rockauto.com/lang/en/faq.html) and/or Order Status & Returns page (http://www.rockauto.com/orderstatus/orderstatus.php). Still can’t find the answer? Send us an email at [email protected].
 

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Here's a question: Everything ships nice and cheap because I also live in Wisconsin. But the lower bumper trim for a Silverado? $80 shipping! Oddly enough, it's $10 cheaper to ship the black trim versus the grey trim. It's the exact same piece, yet shipping is different. I don't know if it comes from a different location or what, but I've had entire bumpers shipped for cheaper than this trimpiece.
 
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