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14,227 Posts
When they were in Edison, thats when I bought the car from them. Salesman were great, no problems, offered at invoice right away. They moved over to East Brunswick and I had to start dealing with their service department. HORRIBLE!!!!!!!!!! To make a real long story short, they ended up messing up certain items in my car which they fixed ONLY because I threatened them with FTC/BBC and other items. Blamed everything on my mods and even my 12 year old sister knew one thing had nothing to do with the other. They also "forgot" to torque down my lug nuts on one of my wheels and my wheel ended up moving around when I drove. Another member here had the same thing happen to him with Open Road. But his was extreme. He had to pull over on the highway because of heavy vibrations and he said he could turn every single lug on one wheel with his fingers. The management were a joke and the workers even told me they hated the place.
And just to clear things up:
DO NOT GO TO OPEN ROAD MAZDA
And just to clear things up:
DO NOT GO TO OPEN ROAD MAZDA