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Discussion Starter #1
dear all,
first of all i'm sorry if i open this topic in a wrong section of the forum but could'nt find any better.
I leave in Greece an have a BIG problem with Medieval which i know that is in Salt Lake City , USA.

I cant find any other way to get help so i would appreciate if any of you could help me.

I have a mazdaspeed 3 and through internet i bought 2,5 months ago a pair of traction bars from Medieval.
When i bought the bars i really didn't pay much attention to the company-just found what i wanted, paid with paypal and waited for the things to come here in Greece.
The bars never came here and i send them some emails asking what happened - they claimed that a mistake was done by US post office and they answered that they would send another pair of bars (free of charge).
I waited again but nothing arrived here.
its been 2 months now and i started to send them emails - their last answer was that they would check what happened and inform me.
that was 15 days ago
from that time, i have sent them 10 emails asking to inform me of whats going on and then asking for a refund and cancellation of my order but they don't answer back.

i tried to find some contact (phone number) but in their website have only an online form (email) in order to contact them and nothing else. no phone number, no street address, just their name and the city they are at.

I have no way to contact them as they don't answer my emails.

i have allready paied $274 for the bars and i m thinking that i maybe lost my money.
I dont want to say anything to bring this forum in a difficult position so i just stated the facts without any accusations.

Ιf anyone know this company or can find a way in order i can communicate with them (a phone number) I WOULD DEEPLY APPRECIATE. IF I CAN PHONE THEM MAYBE THE WHOLE THING WILL CLEAR.

the website is http://medievalllc.com/storefront/

thank you all and sorry but you are my last hope


move to the last page for last info about medieval scam
 

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Re: Problem with buy from Medieval motorsports ! SOS

Just file a paypal dispute. It'll put their funds on hold until they prove that they shipped the item and you got it.
 

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Discussion Starter #4
Re: Problem with buy from Medieval motorsports ! SOS

[quote author=unokevin1 link=topic=150703.msg3232946#msg3232946 date=1247836670]
There's a sponser on here, darkstarmotorsports, who is supposedly in a lawsuit with them for various bad business tactics. http://www.mazda3forums.com/index.php?board=1281.0

you might want to contact him for a phone number.
[/quote]

thanks man, ill try them




[quote author=biggee72 link=topic=150703.msg3232962#msg3232962 date=1247838050]
Just file a paypal dispute. It'll put their funds on hold until they prove that they shipped the item and you got it.
[/quote]

Im afraid my friend that they have already taken the money as this thing goes back 2.5 months now.

If they were here in Greece i would know what to do (many services in favour of citizens in order to find their right) but now....they are a US company. where do i suppose to go ? in the US empassy here in Greece ?

anyway i ll let paypal know about the issue and hope to do something
 

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Re: Problem with buy from Medieval motorsports ! SOS

do u have logs (emails) saved? that might help... to show that u didnt contact them like 2 months after purchase, but rather contacted them frequently throughout those 2 months
 

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Discussion Starter #6
Re: Problem with buy from Medieval motorsports ! SOS

i have the emails but my main concern is how am i going to prove that i didnt received the bars.
i m going to see your post office if have some short of enquirys that i can use and ask them to declare that they havent send me anything in my name and address.
if they can do that , i ll have some kind of proof.
but even though, how am i going to get in touch with the seller ?
 

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Re: Problem with buy from Medieval motorsports ! SOS

u can always try a paypal dispute lol

sorry, idk what else to do :(
 

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Discussion Starter #9
Re: Problem with buy from Medieval motorsports ! SOS

BAD NEWS guys

Paypal replyed that the dispute would be stated within 45 days from the payment and as this time period has expired they can do nothing.

Nice eh ?

bye bye money.

please if anyone could find a telephone number for the medieval corporation in Salt Lake city , Utah
i would be thankfull to have in order to phone them just trying to find out what happened.

i think that for a US citizen its not big deal to search in the yellow pages or something , for them.
the company's webpage: http://medievalllc.com/storefront/ so not to make any mistakes.

please guys, anybody
 

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Re: Problem with buy from Medieval motorsports ! SOS

I searched and didnt find a business called medieval in the salt lake city yellow pages.
 

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Re: Problem with buy from Medieval motorsports ! SOS

pm sent...hope it helps you out.
 

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Re: Problem with buy from Medieval motorsports ! SOS

from BBB.org (wow, BBB actually useful for once)

Name: Medieval LLC
Phone: (801) 455-2239
Address: (Undeliverable 07/08)
2100 Bengal Blvd Apt C101
Salt Lake City, UT 84121-7143
Website: www.medievalllc.com
Principal: brach hadean
Customer Contact: brach hadean - (801) 455-2239
File Open Date: June 2008
TOB Classification: Online Shopping Sites
BBB Accreditation: Medieval LLC is not a BBB Accredited business.


hope you get everything worked out.
 

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Re: Problem with buy from Medieval motorsports ! SOS

If you paid with a credit card you could always dispute the payment. Paypal might whine about it but there is nothing they can do.
 

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Discussion Starter #16
Re: Problem with buy from Medieval motorsports ! SOS

[quote author=bulletcatcher829 link=topic=150703.msg3235826#msg3235826 date=1248034211]
from BBB.org (wow, BBB actually useful for once)

Name: Medieval LLC
Phone: (801) 455-2239
Address: (Undeliverable 07/08)
2100 Bengal Blvd Apt C101
Salt Lake City, UT 84121-7143
Website: www.medievalllc.com
Principal: brach hadean
Customer Contact: brach hadean - (801) 455-2239
File Open Date: June 2008
TOB Classification: Online Shopping Sites
BBB Accreditation: Medieval LLC is not a BBB Accredited business.


hope you get everything worked out.
[/quote]


wow !
that might do the bussines.
i think i have something now.

thank you very much my friend.

you've been very helpfull - hope is the right number (LOL)
 

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Discussion Starter #17
Re: Problem with buy from Medieval motorsports ! SOS

i tried that phone number today but with no luck

i called 3 times in a 2 hours period time.
no one answered the phone except the answering machine

:( :( :( :(
 

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Re: Problem with buy from Medieval motorsports ! SOS

[quote author=dimip link=topic=150703.msg3238006#msg3238006 date=1248129627]
i tried that phone number today but with no luck

i called 3 times in a 2 hours period time.
no one answered the phone except the answering machine

:( :( :( :(
[/quote]


maybe they have a policy of not answering the phone.

Perhaps follow kingpin's advice if possible.
 

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Re: Problem with buy from Medieval motorsports ! SOS

I am pretty sure you are out and will not see that money.
A lot of people are looking for "Medieval"
Hell, I had a motor mount of theirs fail on my car and it almost caused my engine to drop. Two other people w/ the mount were not so lucky.
There are some unhappy people that paid almost 1k for a manifold and either did not get it or its got all kinds of fitment issues.
Thats another issue, those bars you ordered are crap.
*edit* text removed. Please do not try and circumnavigate the site filter to link to competing site.
I hate to say it but we all got screwed by this person.
Thats all I am going to get in to but there is alot more info on the website I listed above.

Good luck to you!
 

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Discussion Starter #20
Re: Problem with buy from Medieval motorsports ! SOS

[quote author=mike8748 link=topic=150703.msg3240117#msg3240117 date=1248226107]
I am pretty sure you are out and will not see that money.
A lot of people are looking for "Medieval"
Hell, I had a motor mount of theirs fail on my car and it almost caused my engine to drop. Two other people w/ the mount were not so lucky.
There are some unhappy people that paid almost 1k for a manifold and either did not get it or its got all kinds of fitment issues.
Thats another issue, those bars you ordered are crap.
*edit* text removed. Please do not try and circumnavigate the site filter to link to competing site.
I hate to say it but we all got screwed by this person.
Thats all I am going to get in to but there is alot more info on the website I listed above.

Good luck to you!
[/quote]

Fortunatelly you said what i wanted to say but as i dont know all the forum rules, moreover the US culture and forum behaviour (here in Greece things are very loose and can say whatever we want) I couldnt write with words that are offensive but shows how dissapointed i am from a person that has a business and treats people like this.
What can i say ?
I never believed that a serious person and businessman would ruin his own reputation in this way.

I still dont want to use "heavier" terms not for him but not to bring this forum to a difficult situation.

anyway sorry my English as are not so good in order to express my true feelings about him and his busines without starting calling him names.

I think i lost any hope for that $270 or the crappy bars - whatever
 
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