Mazda3 Forums banner

1 - 20 of 26 Posts

·
Registered
Joined
·
1,608 Posts
Discussion Starter · #1 ·
I have been wanting to go to the dealership for quite a while since my car is out of alignment. I just wanted to know what experiences you guys have had when you go to them if you have done modds to the car? Are some picky and say they dont want to work on it? Do they say right in your face warranty is over? :shock: Any information would help since I really need to get an alignment. Thanks guys and my mod list is under my name. :)
 

·
Registered
Joined
·
1,016 Posts
warranty is only over if ur mods cause a direct problem, or the dealer can link ur modification to the problem. but thats the only way. im sure they could void ur warranty if they were dicks about it. i briong mine to the dealer for oil changes, and they never say anthing about mine, i have sts, CAI, catback exhaust, str8pipe, and a few others but never heard a peep about my warranty being voided.
 

·
Registered
Joined
·
16,618 Posts
Personally, I would never choose a dealership to perform an alignment.

If/when you must go, check with those in your area. As an example, we have about 8 Mazda dealers around where I live. There are a couple that are known to be mod friendly.
 

·
Registered
Joined
·
860 Posts
Why wouldn't you just take it to a tire shop and do the alignment there so you don't have to worry about them saying anything about your warranty. Stealerships will do anything they can to pull warranty and make the customer pay for fixes. Just so you know some of your rights. This is what the law says about warranty. If say you blow a piston out your hood (not sure why this would happen) and the only thing you have done to your car is change the exhaust out. The stealership can not say that the exhaust caused it. Since they will not be able to prove it. If they do tell them that they have to prove that it caused it. A modification will only drop your warranty on just the part you replaced and any parts that it could directly affect (but only if it causes a problem). They can't say they won't do any alignment if there is no problem with your car and you have an intake and exhaust on it or anything else. Now they do have the right to refuse service to anyone but I don't see a stealership scaring off an easy $70-80 for an alignment that is in no way effected by any mod you do to the motor. My car just got the motor replaced due to a hydrolock and I had a bunch of engine and suspension mods. They just gave me a little crap about how the car will not run right and I will have a CEL but I told them the car runs better then the day I got it and no CEL. They said ok. They even did the same mods other then my 2.0L oil filter mod which I'll need to put back on myself.
 

·
Registered
Joined
·
1,608 Posts
Discussion Starter · #5 ·
The reason I go to them is becuase they know the alignment of the car. Other places might get close to getting it aligned but might be off a little.
 

·
Registered
Joined
·
16,618 Posts
Not necessarily true. I go to a local shop which places my cars info into their computer. When on the alignment rack, it displays the factory alignment specs and displays the cars current alignment. They place a 180lb (my weight) weight in the drivers seat and then adjusts the alignment accordingly. When they're done, it's as if my car drives on rails. Much better then it ever did before.

I recommend reaching out to your local Mazda peeps and see where they recommend.
 

·
Registered
Joined
·
31,083 Posts
[quote author=danielj link=topic=134492.msg2891193#msg2891193 date=1232991702]
Personally, I would never choose a dealership to perform an alignment.

If/when you must go, check with those in your area. As an example, we have about 8 Mazda dealers around where I live. There are a couple that are known to be mod friendly.
[/quote]

+1. any decent alignment shop has access to the factory specs, and they should be able to provide a printout.
based solely from reading forum posts regarding alignment issues, i'd have to say that dealers are generally less capable than most alignment shops. They probably stick a tune-up guy in class for 3 days and give him the job.
That is not to imply that a dealership cannot have a good alignment guy, i'm sure it happens. What I have read more often is they take it to the dealership several times and they cannot diagnose, so they take it to an alignment shop and it's fixed right away.
 

·
Registered
Joined
·
860 Posts
It's not like the dealership has a special machine that no one else has. It's an alignment machine. Mazda does not make it. Most if not all places will have the exact same specs that Mazda has for the car and they will get it as close as possible. The place I had it done at last time even corrected for my suspension which I don't think Mazda will do.
 

·
Registered
Joined
·
1,608 Posts
Discussion Starter · #9 ·
So if I get springs for my car they wouldnt align it correctly?
 

·
Registered
Joined
·
16,618 Posts
[quote author=LuisDC link=topic=134492.msg2892316#msg2892316 date=1233022447]
So if I get springs for my car they wouldnt align it correctly?
[/quote]


Hard to say. What can be said is the Mazda service department does not specialize in alignments.
 

·
Registered
Joined
·
31,083 Posts
[quote author=LuisDC link=topic=134492.msg2892316#msg2892316 date=1233022447]
So if I get springs for my car they wouldnt align it correctly?
[/quote]
nobody is saying (i think) that they couldn't or wouldn't be able to align it within specs (assuming you also have longer camber links for the rear if you're lowered a lot). we are saying there is no reason to believe they can do better because they are a dealership, and general consensus is that it's better to go to a specialist, ie an alignment shop.
 

·
Registered
Joined
·
860 Posts
^ what he said....
 

·
Registered
Joined
·
2,281 Posts
^ Wow that's crazy

My dealership LOVES my car! They wanna buy it off me! :lol:

It's great I just walk in and tell them the problem and it gets fixed no questions asked. All the techs rush to it cause I'm guessing it's rare to see modded cars go to the dealership? Who knows?

Also they obviously can tell I know what I'm talking about so they don't even bother with the runaround. Oh and having my father working for Mazda for the past 30+ years helps too in crazy situations :)
 

·
Registered
Joined
·
860 Posts
[quote author=kevynnnn link=topic=134492.msg2892416#msg2892416 date=1233025098]
dealer wants to red tag my car because of springs and cai.
red tag, btw, is voiding out my warranty early.
[/quote]

They can only void the warranty on the parts that you replace and any parts that are damaged and it was directly caused by the new part. They can not (this is the law) just drop all of your warranty. You could sue them...

http://legal-dictionary.thefreedictionary.com/Magnuson-Moss+Warranty+Act
 

·
Registered
Joined
·
89 Posts
First, I wouldn't go to the dealer for an alignment. Almost all alignment machines have a database of cars including the 3. They select the make/model/year of your car, it pulls up a screen which shows the specs and begin aligning. Remember this, you can always get the printout of your alignment which shows you if your car is in the "green zone". If your car is lowered too much, most places will say "we can't align this because it is too low". They will usually give it a shot first to see how bad the alignment is. I have mine done at my dads shop here in AZ, and the guys who do it are experienced and in some cases have done 100+ cars. Plus the dealer's prices will rape you compared to a place like Brakes Plus or something.

The warranty it's self can be voided if they even suspect racing or "of-road" use. In my warranty contract it specified that if the car has the classic signs of abuse from racing my warranty will become null and void. Of course they can't really prove this, because I bought the car used and it can be easily disputed. I know that my suspension has already been voided because of my lowering kit. It really just depends on your warranty contract and the dealership. I think it is lame that they would red flag a warranty becaue of mods. Most extended warranties are through 3rd party companies and they never see the vehicle so the dealership could make the choice not to say anything and repair it anyways. They make money, my car gets fixed and everyone is happy.
 

·
Registered
Joined
·
551 Posts
[quote author=prototype99 link=topic=134492.msg2892446#msg2892446 date=1233025898]
[quote author=kevynnnn link=topic=134492.msg2892416#msg2892416 date=1233025098]
dealer wants to red tag my car because of springs and cai.
red tag, btw, is voiding out my warranty early.
[/quote]

They can only void the warranty on the parts that you replace and any parts that are damaged and it was directly caused by the new part. They can not (this is the law) just drop all of your warranty. You could sue them...

http://legal-dictionary.thefreedictionary.com/Magnuson-Moss+Warranty+Act
[/quote]

i knew there would be some sort of legal issues with it. i hope they do red tag it so i can sue them and pay off my car :lol: (just kidding, kinda)
but they said that there was a crack in my splash guard which i didn't know about until taking it in for an oil change. they said it was probably caused from bottoming out. i know for sure i've bottomed out pretty hard at least twice since having my car dropped.
 

·
Registered
Joined
·
860 Posts
In that situation you could not ask for warranty on the splash guard since you lowered the car and probably cracked it by bottoming out. YOu should be fine with a crack in it though. I don't even have mine on.
 
1 - 20 of 26 Posts
Top