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I've always considered JD Power to be a bit of a joke. Anyway, when you look across Mazda as a brand, it's not surprising they're towards the bottom.

I'm most concerned with the reliability of the 3 which has always been rated fairly well.
 

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Well that can be misleading, since they are not ranking the severity of the problems reported. I would rather have a car where there's a 20% of a broken motor mount or some interior rattles, but no other major problems being likely, than a car with few small issues but a 10% chance of a busted transmission 5k miles after warranty expires.

Also, as Daniel hinted at, most of the problems are probably with the rx-8 since a lot of people don't understand how to take care of a rotary, and drive them really hard.
 

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Very misleading report. A lot of things were obviously not taken into consideration when this study was done. For example, Buick is number 1 on the list probably because they had no one to blame except themselves for buying a Buick. The Land Rover is all the way near the bottom since so many of their owners are rich little douch bags that whine about any little thing, like a missed stich near the bottom of the back seat. Mazda, well, read some posts on this site and draw your own conclusions.


That's my take on it! :lol:
 

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Any survey that relies on owners to report problems is not going to be as reliable as a survey that tracks repairs by type.

Volvo started this practice many years ago, asking all repair shops to report problems, and tracking which parts fail, then doing very careful incremental engineering to improve reliability. All car companies do this now.

It also doesn't help Mazda that the turbo cars are lumped in with the rest of the cars. Anyone buying a turbo car with the extra stress on the engine and expensive turbo components should expect additional maintenance costs.

The non-turbo Mazda 3 has excellent repair ratings at Consumer Reports, which uses a method that has some correllation with my own experience.
 

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I think if you look at Consumer Reports for the Mazda3, you'll see glowing reviews and recommendations. Especially in the reliability and quality department. My guess is that the RX-8 is the brunt of the problems for Mazda.
 

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[quote author=TiocfaidhÁrLá link=topic=139500.msg3007264#msg3007264 date=1237583533]
Very misleading report. A lot of things were obviously not taken into consideration when this study was done. For example, Buick is number 1 on the list probably because they had no one to blame except themselves for buying a Buick. The Land Rover is all the way near the bottom since so many of their owners are rich little douch bags that whine about any little thing, like a missed stich near the bottom of the back seat. Mazda, well, read some posts on this site and draw your own conclusions.


That's my take on it! :lol:

[/quote]

Having owned a VW and knowing very well the problems my parents have had with their Land Rover, I can tell you Land Rover and Volkswagen are exactly where they belong on that list. It has nothing to do with whining or being a douche bag. Like the results or not, they probably won't bode well for our resale values. I hope I'm wrong on that, though.
 

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Discussion Starter · #9 ·
[quote author=Stories link=topic=139500.msg3013162#msg3013162 date=1237864009]
I think if you look at Consumer Reports for the Mazda3, you'll see glowing reviews and recommendations. Especially in the reliability and quality department. My guess is that the RX-8 is the brunt of the problems for Mazda.
[/quote]

The RX-8 represented less than 1.3% of Mazda's total 2008 North American sales. I don't think that's it. :roll:

December December % % YTD
2008 2007 Change DSR
---- ---- ------ ---

Mazda3 109,957 120,235 (8.5)% (8.8)%
Mazda5 22,021 13,717 60.5% 60.0%
Mazda6 52,590 57,267 (8.2)% (8.5)%
MX-5
Miata 10,977 15,075 (27.2)% (27.4)%
RX-8 3,368 5,767 (41.6)% (41.8)%
CX-7 26,811 41,653 (35.6)% (35.8)%
CX-9 26,100 25,562 2.1% 1.8%
Tribute 10,806 13,679 (21.0)% (21.3)%
B-Series
Truck 1,319 2,657 (50.4)% (50.5)%
MPV - 125 (100.0)% N/A

Total Vehicles
--------------

CARS 198,913 212,061 (6.2)% (6.5)%
TRUCKS 65,036 83,676 (22.3)% (22.5)%
------ ------ -----

TOTAL 263,949 295,737 (10.7)% (11.0)%
======= ======= ===== =====


http://www.zibb.com/article/4654144/Mazda+Reports+Full+2008+Sales
 

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Nevertheless, the JD Power statistic hardly matches up with the real world in any discernable way. Dodge sold a LOT of their Neon model ten years ago, but you don't see very many of them on the road now. You DO still see a lot of really old Mazda 323s and Proteges still running and even looking very good.

If I do see an old Chrysler / Dodge product, it rarely runs well, making lots of blue smoke out of the tailpipe, where the old Mazdas are usually purring along just fine.

GM and Ford have been making better cars lately, and the long term reliability of their cars is getting very close to the best Japanese cars. Chrysler really is in the pits, by far worse than any other car seller in the US.
 

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[quote author=geewhizbang link=topic=139500.msg3015800#msg3015800 date=1237961845]
Nevertheless, the JD Power statistic hardly matches up with the real world in any discernable way. Dodge sold a LOT of their Neon model ten years ago, but you don't see very many of them on the road now. You DO still see a lot of really old Mazda 323s and Proteges still running and even looking very good.
[/quote]

:lol:
 

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I agree to an extent. But running vs leaking, rusting, rattling, etc. is a different matter. I personally think Chrysler belongs at the botom. I lemon lawed my 2007 Jeep Wrangler. Complete POS and they have been making that vehicle for 68 years. You'd think they could make it so it didn't stall out, leak or rust.
 

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[quote author=wolverine_man link=topic=139500.msg3016012#msg3016012 date=1237986293]
You'd think they could make it so it didn't stall out, leak or rust.
[/quote]

then 68 yrs later they wouldn't need a government bailout..

This was all planned long before you were a glimmer in your parent's eyes.. (i think)
 

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[quote author=NightRiderMZ3 link=topic=139500.msg3019720#msg3019720 date=1238110484]
^ but they still want to be YOUR CAR COMPANY! :lol:
[/quote]
I'm not a ******* nascar fan so they are not my company.
 

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:werd: How can a series of 2000 left hand turns be considered racing?
 

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[quote author=wolverine_man link=topic=139500.msg3021713#msg3021713 date=1238182677]
:werd: How can a series of 2000 left hand turns be considered racing?
[/quote]its harder than 2000 right hand turns
 

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[quote author=geewhizbang link=topic=139500.msg3015800#msg3015800 date=1237961845]
Nevertheless, the JD Power statistic hardly matches up with the real world in any discernable way. Dodge sold a LOT of their Neon model ten years ago, but you don't see very many of them on the road now. You DO still see a lot of really old Mazda 323s and Proteges still running and even looking very good.

If I do see an old Chrysler / Dodge product, it rarely runs well, making lots of blue smoke out of the tailpipe, where the old Mazdas are usually purring along just fine.

GM and Ford have been making better cars lately, and the long term reliability of their cars is getting very close to the best Japanese cars. Chrysler really is in the pits, by far worse than any other car seller in the US.
[/quote]

This JD Power study measures only problems in the third year of ownership. It says nothing about years 1, 2, or 4+. Much less 10+.

If you look at the scores, they're bunched pretty tightly. Unless you're near the top or near the bottom, they're all similar. Okay, Mazda is near the bottom. Must say I'd like to see the key reasons myself. But JD Power doesn't release model scores to the public. You've got to be a wealthy corporate client to see those.

Also, you can assume that 90+ percent of all problems reported are minor, for all makes. Major stuff rarely happens in the third year, for any car. This is within the warranty period.

I started conducting my own research at TrueDelta.com because I wanted actual repair rates for all years. And fresh information--so we promptly update results four times a year. Details here:

Car reliability research
 
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