I had received an XBOX with my Mazda3 that I sold to a friend. It died on him last night while playing a game and won't power up anymore!
Called my Mazda dealer and he didn't know what to do and asked me to call Mazda Canada.
The rep at Mazda Canada told me that it's the dealer's responsibility to swap the XBOX for me and he was nice enough to contact the dealer and gave him all necessary details.
So if you ever come across this situation, the dealer should take your defective xbox and replace it with a new one from Microsoft.
Called my Mazda dealer and he didn't know what to do and asked me to call Mazda Canada.
The rep at Mazda Canada told me that it's the dealer's responsibility to swap the XBOX for me and he was nice enough to contact the dealer and gave him all necessary details.
So if you ever come across this situation, the dealer should take your defective xbox and replace it with a new one from Microsoft.