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Discussion Starter #1
Guys, what you would recommend to do in this case:
When I bought my CX-7, I agreed with dealer, that they will install remote start on my car, b/c they did not have at that time CX-7 in stock with remote start. I will not complain, that to install remote start they ask me to bring my CX-7 4 times, and each time for whole day. It is not a problem. Problem is that i realize today after picking-up my car from dealership that they installed crappy aftermarket remote start ($50), not genuine Mazda remote start ($250)!!! I calculated price for the car assuming price of Mazda remote start. And one of reasons why I wanted remote start it was "quick stop" feature! but this crap don't have it! So... what I should to do in this case?
 

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Discussion Starter #3
I have in "We Owe" piece of paper where stated: "Remote Start (installed)"
I assume that mazda's dealerships should use only genuine mazda parts on new vehicles. Or I'm wrong?
 

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[quote author=self link=topic=72053.msg1268599#msg1268599 date=1173936378]
I have in "We Owe" piece of paper where stated: "Remote Start (installed)"
I assume that mazda's dealerships should use only genuine mazda parts on new vehicles. Or I'm wrong?
[/quote]

I wouldn't count on it. Some dealers work with outside places, for wheels, tire, lifts, etc...it sounds like remote starts might be included.

Have you asked them why it wasn't the Mazda parts?
 

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[quote author=bdrunner89 link=topic=72053.msg1270474#msg1270474 date=1174016352]
Some dealers work with outside places, for wheels, tire, lifts, etc...it sounds like remote starts might be included.
[/quote]
this car sometimes have factory installed remote start. They don't had in stock such car. Accessory catalog listed this remote start. We agreed that they install me remote start here. It was only Mazda dealership. No one mention that it might be something else. In addition to that I also will figure out with Mazda USA do they had a right to put aftermerket acessory without my knowledge/permission.
[quote author=bdrunner89 link=topic=72053.msg1270474#msg1270474 date=1174016352]
Have you asked them why it wasn't the Mazda parts?
[/quote]
Not yet. I decided do not ask them. I better ask Mazda's HQ.
 

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Discussion Starter #7
[quote author=bdrunner89 link=topic=72053.msg1272264#msg1272264 date=1174091972]
I would talk to the sales manager first.
[/quote]
this deal was with him.
 

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[quote author=self link=topic=72053.msg1272333#msg1272333 date=1174093392]
[quote author=bdrunner89 link=topic=72053.msg1272264#msg1272264 date=1174091972]
I would talk to the sales manager first.
[/quote]
this deal was with him.
[/quote]

why not give him a chance to explain?
 

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Discussion Starter #9
[quote author=bdrunner89 link=topic=72053.msg1273708#msg1273708 date=1174182011]
why not give him a chance to explain?
[/quote]

Sure, I'll do this first.
 
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