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10,246 Posts
Just wondering how many of you have experienced anything with BF Goodrich and customer service dealing with defective tires...
BF Goodrich customer service?
1 - 16 of 16 Posts
Joined
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10,246 Posts
Didn't buy them yet, I just wanted to find out about their customer service before I buy them.
Being that they are a Michelin based produt, I rarely have issues when it comes to warranty. About the only thing they will not cover/offer is a mileage warranty. Just make sure you buy from a reputable dealer as it is easier to go through them if there is an issue.
Joined
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10,246 Posts
Yeah, I'm most likely going to go through tirerack.. thanks 
[quote author=BoostThat3 link=topic=68393.msg1181865#msg1181865 date=1170378465]
Yeah, I'm most likely going to go through tirerack.. thanks
[/quote]
keep in mind that no local dealers will want to help you if you have a tire related problem when they were bought online.
Yeah, I'm most likely going to go through tirerack.. thanks
[/quote]
keep in mind that no local dealers will want to help you if you have a tire related problem when they were bought online.
[quote author=maudi3 link=topic=68393.msg1181920#msg1181920 date=1170379977]
[quote author=BoostThat3 link=topic=68393.msg1181865#msg1181865 date=1170378465]
Yeah, I'm most likely going to go through tirerack.. thanks
[/quote]
keep in mind that no local dealers will want to help you if you have a tire related problem when they were bought online.
[/quote]
That's why I'm buying my new tires at a local place (Discount Tire), so I know if anything arises, they're only down the street.
[quote author=BoostThat3 link=topic=68393.msg1181865#msg1181865 date=1170378465]
Yeah, I'm most likely going to go through tirerack.. thanks
[/quote]
keep in mind that no local dealers will want to help you if you have a tire related problem when they were bought online.
[/quote]
That's why I'm buying my new tires at a local place (Discount Tire), so I know if anything arises, they're only down the street.
[quote author=oneill8769 link=topic=68393.msg1181921#msg1181921 date=1170380025]
[quote author=maudi3 link=topic=68393.msg1181920#msg1181920 date=1170379977]
[quote author=BoostThat3 link=topic=68393.msg1181865#msg1181865 date=1170378465]
Yeah, I'm most likely going to go through tirerack.. thanks
[/quote]
keep in mind that no local dealers will want to help you if you have a tire related problem when they were bought online.
[/quote]
That's why I'm buying my new tires at a local place (Discount Tire), so I know if anything arises, they're only down the street.
[/quote]
:goodjob:
[quote author=maudi3 link=topic=68393.msg1181920#msg1181920 date=1170379977]
[quote author=BoostThat3 link=topic=68393.msg1181865#msg1181865 date=1170378465]
Yeah, I'm most likely going to go through tirerack.. thanks
[/quote]
keep in mind that no local dealers will want to help you if you have a tire related problem when they were bought online.
[/quote]
That's why I'm buying my new tires at a local place (Discount Tire), so I know if anything arises, they're only down the street.
[/quote]
:goodjob:
Joined
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10,246 Posts
Most places around here dont carry the tires I want! If they do they are $120/tire vs. $72/tire[quote author=BoostThat3 link=topic=68393.msg1182354#msg1182354 date=1170392346]
Most places around here dont carry the tires I want! If they do they are $120/tire vs. $72/tire
[/quote]
No Discount Tires around? Hell man, there are 2 up here, there has to be some down there. And from what I've heard (going to put them to the test about it tomorrow), if you find a competitor with a cheaper price of the same tire, they'll match it.
Most places around here dont carry the tires I want! If they do they are $120/tire vs. $72/tire[/quote]
No Discount Tires around? Hell man, there are 2 up here, there has to be some down there. And from what I've heard (going to put them to the test about it tomorrow), if you find a competitor with a cheaper price of the same tire, they'll match it.
Joined
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10,246 Posts
[quote author=oneill8769 link=topic=68393.msg1182357#msg1182357 date=1170392403]
[quote author=BoostThat3 link=topic=68393.msg1182354#msg1182354 date=1170392346]
Most places around here dont carry the tires I want! If they do they are $120/tire vs. $72/tire
[/quote]
No Discount Tires around? Hell man, there are 2 up here, there has to be some down there. And from what I've heard (going to put them to the test about it tomorrow), if you find a competitor with a cheaper price of the same tire, they'll match it.
[/quote]
well, if anything, they will beat the total price for sure, once you consider mail order requires you to pay for shipping and most places charge you more for mounting and balancing if you bring in your own tires.
[quote author=BoostThat3 link=topic=68393.msg1182354#msg1182354 date=1170392346]
Most places around here dont carry the tires I want! If they do they are $120/tire vs. $72/tire[/quote]
No Discount Tires around? Hell man, there are 2 up here, there has to be some down there. And from what I've heard (going to put them to the test about it tomorrow), if you find a competitor with a cheaper price of the same tire, they'll match it.
[/quote]
well, if anything, they will beat the total price for sure, once you consider mail order requires you to pay for shipping and most places charge you more for mounting and balancing if you bring in your own tires.
Joined
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10,246 Posts
What if I said I get mounting/balancing for free?
[quote author=rubyred3 link=topic=68393.msg1182665#msg1182665 date=1170425203]
that certainly changes things a bit, I'd be more inclined to do the mail order thing in that case. . .
[/quote]
+1. Or drive up to Orlando, I'll meet you there and we can both get ours mounted, lol
that certainly changes things a bit, I'd be more inclined to do the mail order thing in that case. . .
[/quote]
+1. Or drive up to Orlando, I'll meet you there and we can both get ours mounted, lol
Joined
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1,101 Posts
Discount has been good about price matching. I got the BFG KDW in 205/50/17 which are 133 a tire on tire rack for 575 installed.
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