I agree with both of you. I even tried explaining to them that a proper clutch bypass checks for the e-brake and neutral signal. They insisted it wasn't possible to do that. They explained that electronics fail, they explained how much of a liability it was, and at that point I gave up. I asked them about the remote starts they sell, which they explained to me did not require a clutch bypass. To which I said "Why does that sign over there say you guys do clutch bypasses?", they said it was old and out of date.
Admittedly I was pretty peeved since I had waited a month and a half for the appointment, taken an hour off work, and drove my car across town to have the work done. After that they called the manager, I voiced my concerns about the competency of their staff and how it was in fact impossible to install a remote start in to a MTX without bypassing the clutch. Long story short I was told they are right and I was given a $75 gift card and an apology for mis-informing me and to compensate me for my time in driving across town for this appointment.