I try to be fair and objective. This Forum has provided me with top-notch information and advice.
I have an interest in exploring Hypertech, and would like to see them offer a product for our cars. Clearly there are people here more interested in torpedoing that and promoting something else. Not the time or place IMO.
My advice, start your own Topic.
The "Another tuning option" comment was very appropriate. Offered an alternative, and did not demean anyone else. Thank you for that contact, I will be calling.
I have resisted demeaning Dynotronics, and only responded with a vague comment shared by a friend about to send back his Dynotronics equipment. Had to balance the boat here.
His experience matched my attempts for communication with DT about their product. I was set to purchase, got an initial contact about how wonderful they were, sent two follow up emails requesting a few more details (to the same address), and have yet to receive anything back. It's been about six months. Is that enough time for a "busy" company? Too busy for me.
They may be great. Don't know. Hard to know when they don't respond. Right?
If you hate Hypertech, don't do the Link.
If you want to try to create a tuning option for us, please do so.
Anything else here is inappropriate.
AZ-520 - you been to any of the Tucson/Marana Autocrosses? Will I see you this weekend at the event? Please come by, like to look at your car.
I'm not quite sure what it is you are talking about, or what customer, but we strive for a 110% customer satisfaction. Yes we have a few customers that are not happy with the way the process gos( as it can be a very an issue with the folks that are lacking in computer skills), but we go to GREAT lengths to make sure everyone is covered.
If you have specific gripe, I would PERSONALLY like to hear it, its my company, and if we have done something you find put you off, contact me directly, and we will figure out what went wrong, and solve it for you.
In fact, let me go one better right here; I will send you the kit, and tune your car 100% free. If you then unhappy with our work and customer service, simply reload the stock file, and tell the world why we failed to make you a believer. But if we do make a believer out of you, simply pay for the initial calibration fee, and smile!
Again, one way or the other, I would like to hear from you, and get the details of where we dropped the ball with you. I can't fix it if I don't know how we broke it!