Introducing New Eonon Android 5.1 Mazda 3 Navigation GA6163F with 1024x600 HD Screen - Page 31 - Mazda3 Forums : The #1 Mazda 3 Forum
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post #301 of 360 (permalink) Old 01-30-2017, 10:15 PM
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@Eonon

It was edited. It's an edited video. The video posted is nothing more than marketing fluff.

This is the type of video you guys should make, if you want to prove that your head units work properly:

http://youtube.com/watch?v=qt_a8hwXnUo

Last edited by bboucher790; 01-30-2017 at 10:17 PM.
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post #302 of 360 (permalink) Old 01-31-2017, 12:01 AM
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Is there a time frame that Klyde will provide 2gb units for the resellers?



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post #303 of 360 (permalink) Old 01-31-2017, 12:28 PM
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Still no refund

@EononCarDVD

Another day, still no refund. Only empty promises.

I received another email saying "we're sorry, we'll process it tomorrow." Nope. Tomorrow has come and gone. No refund. What is wrong with your employees over there?

Seriously Eonon, just sign into your PayPal account and issue the refund with a few clicks. It will literally take you less than 5 whole minutes! Stop telling me you're going to do it and JUST REFUND ME! The same amount of time it takes you to write another useless email, you could have refunded me.

I'm a small business owner and I know that issuing a refund is pretty much the easiest thing you can do aside from wiping your own ass.

NO MORE DELAYS! I have not had your product in my possession since January 16th. This is absolutely unacceptable.
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post #304 of 360 (permalink) Old 01-31-2017, 12:35 PM
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@EononCarDVD

If I do not get my refund within 24hrs. I'm submitting a fraud claim/complaint with the United States Federal Trade Commission.

Federal Trade Commission Complaints Website
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post #305 of 360 (permalink) Old 01-31-2017, 05:10 PM
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If you paid with PayPal can't you just put in a claim with them? Worst case, you get your money in 30 days. Usually PayPal pushes the seller into refunding the money earlier.
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post #306 of 360 (permalink) Old 02-01-2017, 02:59 AM Thread Starter
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@.Slug , we apologize for the inconvenience caused. Our related customer service forgot our financial colleague was also on holidays from Jan. 27-31. But we are all back to work today, we will refund your money asap, don't worry about that, thanks for your patience!

Eonon Latest GA9251B & GA9263B Android 8.1 Quad-Core 2GB RAM Car GPS
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post #307 of 360 (permalink) Old 02-01-2017, 09:55 AM
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Quote:
Originally Posted by GearHd6 View Post
If you paid with PayPal can't you just put in a claim with them? Worst case, you get your money in 30 days. Usually PayPal pushes the seller into refunding the money earlier.
I opened the PayPal dispute on 1/26/2017.

Eonon has issued my refund today. The refund is pending in PayPal still, but they responded to the PayPal dispute.
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post #308 of 360 (permalink) Old 02-01-2017, 11:24 AM
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I wish we had the amount of holidays they have, here in the states. It's like they're always on holiday.

Anyway, any info on Klyde release of 2gb unit to resellers?


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post #309 of 360 (permalink) Old 02-01-2017, 11:40 PM
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OK Eonon...what is the problem. I've waited 2 weeks for an answer as to why the new img file does not recognize on the new head unit. I finally get an answer and it is to install the image with the 4.2 Android!!!!???? This is no joke. How can you recommend that I install the 4.2 version of android when I purchased the new unit for the 5.1 Android. Where is the logic in that? When I purchased the first head unit a couple years ago, you all provided great customer service. What has happened since then? If this new image is not being recognized by my new unit and I've tried multiple SD card, that work every where else, then clearly I have a defective unit. You priotiry should be to help me fix it, not to downgrade it.
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post #310 of 360 (permalink) Old 02-01-2017, 11:59 PM
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Introducing New Eonon Android 5.1 Mazda 3 Navigation GA6163F with 1024x600 HD Screen

Quote:
Originally Posted by perezj30 View Post
OK Eonon...what is the problem. I've waited 2 weeks for an answer as to why the new img file does not recognize on the new head unit. I finally get an answer and it is to install the image with the 4.2 Android!!!!???? This is no joke. How can you recommend that I install the 4.2 version of android when I purchased the new unit for the 5.1 Android. Where is the logic in that? When I purchased the first head unit a couple years ago, you all provided great customer service. What has happened since then? If this new image is not being recognized by my new unit and I've tried multiple SD card, that work every where else, then clearly I have a defective unit. You priotiry should be to help me fix it, not to downgrade it.


I actually downgraded my unit to 4.4 and it was quite a bit faster than 5.1. It's stupid though. What's the point of buying a 5.1 unit for the "upgrade" if you're gonna downgrade.

Problem is if you have a newer GA6163F it uses a MTCD mother board which from what I know, does NOT support 4.4/4.2. Only 5.1

My GA6163f was an older one, so it was a MTCC motherboard which supports 4.4.

That could be why your unit is not recognizing the 4.2 image. Probably not a defective unit, probably just silly customer support
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