Send me a PM Eonon with updated software and I'll take a look. If it doesn't fix anything, expect another video demonstrating poorly optimized software
Secondly, that video shows nothing. If you used this radio, you would know the problem revolves around using multiple apps at the same time or when you first boot into the radio. The videos I show are real-world videos and not marketing clips. If you guys want to create a video, create one without editing, from cold boot, in a car, with a camera being directed towards the radio. You guys edit the video after a cold boot before launching Google Maps. I wonder why that is....
Hi bboucher790, OK we will send you the software upgrade by message then.
About the video, we can promise the cold boot up and google maps havenít been edited at all, yes this speed is under the condition that no other extra 3rd party APPs are running. Only the Spotify installation process has been cut a little as this APP is bigger which is not related to our unit actually. Thanks!
I tried your stereo this January, it sucked and had all the problems still that everyone in this thread is complaining about, so I returned it. Order number 170100088573mben.
I returned the unit to you within a week of receiving the unit (WELL WITHIN the return policy time period). I understand you are coming up to your national holiday Spring Festival, but you've had more than enough time now to submit the refund.
WHERE IS MY FULL REFUND!? You received the unit in your US warehouse almost a week ago and even confirmed via email you received it and I confirmed for you already that I want my refund... but... no refund given still and no response from you after I've sent 3 follow up emails regarding the refund status?!
You are basically stealing from me at this point. I didn't know that Eonon were scammers. Are you thieves or do you want to actually provide a legitimate business service? You can't have both. You need to provide me with my full refund as soon as possible!
Hi Slug, really apologize for the late reply, as we have 5 day Chines New Year Holiday from Jan. 27-31. But our related customer service has tried their best to follow your case soon. Please keep in touch with us with patience.
The video is nice, but first of all, you cut the video between cold boot and usage. That doesn't reflect real world application. For all we know you could've waited 30 minutes between those two cuts for the whole system to get up to speed. No one is gonna sit in their driveway for 30 minutes.
Secondly, I believe the latest play service is 10.2, here you as displaying version 10.0 which I believe is the stock version you guys ship out?
Don't know if it's been claimed here, but in other forums it's been claimed that stock google service runs fine, and from personal use, stock service is fine.
But in real world usage, people update the play service in order to get the latest google apps. That's when it began to slow down. That's when many people have reported the slow unit, not just on here, but multiple android head unit forums.
Problem is it's a bit of problem not being able to update google play to the latest, because a lot of people would like to use offline google maps, which requires updated services. Same with YouTube app.
So while the video is nicely presented, it still doesn't show real world use, and on top of that, you can see how much the 1gb is an issue, when you show you using google maps, the transitions are not smooth.
Sent from my iPhone using Tapatalk
Hi davidgotmilk, Iíve mentioned before about the video cut and speed.
About the Google play service, it was the latest version while we manufactured the new version of GA6163F. But itís not the newest version now, as you know google service updates quite often. You guys can upgrade to the Google service 10.2 to have a try. If you still have the slowness issue, we can help you further.
And we may consider about making future units with 2GB of RAM, thanks for your advice!
My unit is a lot slower than what you show in the video. Let's see if the software version you are sending me will make it as fast as your demo.
Hi mazdilak, OK we will send you the software updates once our tech is back to work on Feb. 1, thanks for your patience!
Also, Eonon, instead of "telling" us what software to use, why don't you guys host software updates / BETAs on your website? Seems like a burden for Eonon to "hand pick" each software upgrade. Simply give instructions on how to figure out what software is compatible with the version of the radio owned and host the files for download.
Hi bboucher790, thanks for your advice, itís a really great idea! But the software updates usually depends on the unit version, serial No. and specific problem. For the safety consideration, itís better to send different customers one by one personally in case of any upgrade risk and damage currently. If thereís any common software can be provided in the future, we may consider about publishing it on our website, thanks!