AWR Racing Review & Experience (Correct Location?) - Mazda3 Forums : The #1 Mazda 3 Forum
Reply
 
LinkBack Thread Tools
post #1 of 12 (permalink) Old 06-22-2009, 08:08 PM Thread Starter
Short Track Racer
 
Join Date: Mar 2008
Posts: 148
AWR Racing Review & Experience (Correct Location?)

I wanted to post my experience, one to see if this is normal, and two just to get my experience in the open for others. I began by placing an order for 4 Bilstein shocks a few weeks ago. After two weeks of no shipping notice or status update from AWR, I sent an email to inquire about the status of my order. The response I got was merely an email with a tracking number which had not been released yet. My first thought was, great, they simply forgot about my order and just shipped it today...and I was only slightly discomforted.

At the same time, I was in discussion with a fellow enthusiast and found out that the shocks were on back-order from the manufacturer until around December of this year. Well, what is this shipping confirmation about then if they couldn't ship all four shocks? I called and confirmed, they planned to ship my the front struts only. In the two weeks I had not heard from them, they were trying hard (so I was told) to get a rear set in for me, however they did not know when. Needless to say, having two front struts and no rears does me absolutely no fucking good. Thankfully, I was able to cancel my order and request a refund.

Well, it is now 5 days since I cancelled the order, and still no refund in my bank account.

Any company I have ever delt with waits to process the billing until they confirm the order has been fullfilled/ready to ship. Refunds are processed within 3 days also...

Has anyone had a similar experience with them or other suppliers?
cymx5 is offline  
Sponsored Links
Advertisement
 
post #2 of 12 (permalink) Old 06-22-2009, 08:19 PM
F1 Driver
 
tigermack's Avatar
 
Join Date: Aug 2005
Location: Bay Area, CA
Posts: 26,629
Send a message via AIM to tigermack Send a message via Yahoo to tigermack
Re: AWR Racing Review & Experience (Correct Location?)

Yikes, that's fishy. I plan on ordering some new stuff from them, too... I wonder if it's just because it's on back order... but the poor communication is definitely iffy. Thanks for posting.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
tigermack is offline  
post #3 of 12 (permalink) Old 06-22-2009, 08:54 PM Thread Starter
Short Track Racer
 
Join Date: Mar 2008
Posts: 148
Re: AWR Racing Review & Experience (Correct Location?)

It's not pleasing for me to be waiting on a $993 refund by any means...
cymx5 is offline  
Sponsored Links
Advertisement
 
post #4 of 12 (permalink) Old 05-12-2011, 02:23 PM
Le Mans: Prototype Class
 
Join Date: May 2007
Location: Wisconsin
Posts: 1,290
Re: AWR Racing Review & Experience (Correct Location?)

I know I'm digging up an old thread here but I feel like a new thread would be pointless with this one already created.

I ordered a AWR passenger mount two weeks ago. It was sitting at "awaiting fullfillment" for about a week before it switched to "awaiting shipment" then almost a week later I get a confirmation that it had shipped but the tracking wasn't available yet. Looks as though I may not get this part until late next week or the following. Is it normal for a 3 week turn around from AWR?


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

^^^SOLD^^^


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
xsists is offline  
post #5 of 12 (permalink) Old 05-12-2011, 03:05 PM
Moderate your face
 
dugger_8's Avatar
 
Join Date: Sep 2105
Location: Murfreesboro, TN
Posts: 6,577
Re: AWR Racing Review & Experience (Correct Location?)

For that mount yes. He makes them to order. That's about how long it took for mine to come in and also what he told me when I talked to him about it.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
~~~
To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
~~~
To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
dugger_8 is offline  
post #6 of 12 (permalink) Old 05-12-2011, 05:07 PM
Le Mans: Prototype Class
 
Join Date: May 2007
Location: Wisconsin
Posts: 1,290
Re: AWR Racing Review & Experience (Correct Location?)

Looks like they are no longer available. I wish I would have known they were made to order. That makes a lot more sense now.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

^^^SOLD^^^


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
xsists is offline  
post #7 of 12 (permalink) Old 06-20-2011, 08:52 AM
Moped Rider
 
Join Date: Apr 2011
Location: Tampa
Posts: 40
Re: AWR Racing Review & Experience (Correct Location?)

i waited 6 weeks for my pmm from them. i ordered it from the pg site because it said it was in stock, i didnt know it at the time but it wasnt in stock, it was backordered.

i ended up contacting awr directly to find out the status of the order because of communication issues with the other place getting a direct answer. it was b/o because he was waiting on parts but was upfront about it letting me know about how long to expect.
the time came and went when i thought it should have been finished, contacted him again to find out they were on backorder (turns out this was a second batch, and mine had been completed and shipped already (just wasn't updated/emailed w/ a tracking number for it, but got it over the phone when i called)
like they said, it seems the mounts are made to order (either in batches or bulk supply ordered and then made up)

as far as im concerned, yes the wait for the mount was frustrating because of the length (because it originally appeared to be in stock), and the fact my oem pmm was shot and i had to drive on it during that time. but i considered the alternative mounts out there (cost being a factor), but honestly once my mount arrived, i was very pleased with it and haven't had any issues with it (about 3k miles on it since installed)

2007 MS3
jdecar is offline  
post #8 of 12 (permalink) Old 06-20-2011, 09:16 AM
Le Mans: Prototype Class
 
Join Date: May 2007
Location: Wisconsin
Posts: 1,290
Re: AWR Racing Review & Experience (Correct Location?)

I shouldn't complain, I waited a long excruciating time for my mount and then it took me about a month to get it put in lol..

Here is a pic of what my mount looked like when I pulled the OEM one:



The top was completely separated from the bottom and I could almost pull it out of the cage. I knew it was bad, but I didn't know it was THAT bad.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

^^^SOLD^^^


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
xsists is offline  
post #9 of 12 (permalink) Old 06-20-2011, 01:35 PM
Le Mans: Prototype Class
 
Join Date: Nov 2006
Location: chitown
Posts: 1,027
Re: AWR Racing Review & Experience (Correct Location?)

^How did you support the engine when you did this? 2x4 across the oil pan? To me this idea seems a little risky even though it seems to be the common method. I will hopefully be replacing mine next weekend.
mike mz3 is offline  
post #10 of 12 (permalink) Old 06-20-2011, 01:57 PM
F1 Driver
 
tigermack's Avatar
 
Join Date: Aug 2005
Location: Bay Area, CA
Posts: 26,629
Send a message via AIM to tigermack Send a message via Yahoo to tigermack
Re: AWR Racing Review & Experience (Correct Location?)

Just something solid between the jack and the oil pan. Or you can jack on the tranny side. Either way works, I don't see how it's "risky" when it's the only way to do it.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
tigermack is offline  
Sponsored Links
Advertisement
 
Reply

  Mazda3 Forums : The #1 Mazda 3 Forum > Mazda3 General Discussion > Consumer Reviews

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mazda3 Forums : The #1 Mazda 3 Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



  LinkBacks (?)
LinkBack to this Thread: http://www.mazda3forums.com/59-consumer-reviews/341777-awr-racing-review-experience-correct-location.html
Posted By For Type Date
AWR Racing Review & Experience (Correct Location?) - Page 2 - Mazda3 Forums : The #1 Mazda 3 Forum This thread Refback 06-26-2018 06:54 AM
Consumer Reviews [Archive] - Mazda3 Forums : The #1 Mazda 3 Forum This thread Refback 09-30-2015 07:11 AM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
8