RECALL! - Mazda3 Forums : The #1 Mazda 3 Forum
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post #1 of 25 (permalink) Old 09-16-2005, 05:42 PM Thread Starter
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Join Date: May 2005
Location: Vancouver, BC, Canada
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RECALL!

Information from Mazda USA :

OFFICIAL PRESS RELEASE
Source: Mazda North American Operations
Dated: September 16, 2005

STATEMENT: 2006 MAZDA5 EXHAUST SYSTEM OVERHEAT

The exhaust system of the MAZDA5 could have a safety-related problem that may cause a fire. Although only three instances have been reported, and there have been no injuries, Mazda will be initiating an aggressive campaign to repair all of the approximately 2,700 affected vehicles. Customers will receive a formal recall notification at a later date.

Mazda today began requesting all MAZDA5 owners contact their local Mazda dealers to initiate the repair process as soon as possible. Mazda will provide all customers with replacement transportation at no cost.


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post #2 of 25 (permalink) Old 09-16-2005, 06:23 PM
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Re: RECALL!

Ok, this is getting me a little paranoid. I haven't heard from my dealer yet so maybe I should call them first. Somebody just posted that their dealer is sending a flatbed to pick theirs up and said IT MIGHT BE A MONTH BEFORE THEY GET IT BACK! I was planning a road trip tomorrow and now I have no idea what I'm gonna do.

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post #3 of 25 (permalink) Old 09-16-2005, 07:21 PM
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Re: RECALL!

I was notified today. They want it in the dealership tomorrow, and are giving me a Protege' 5 rental until it's fixed. I'm betting it won't take long, they'll scramble a fix out to cut down on the cost of rentals for everyone. I'm glad they're on it. No sense in waiting.
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post #4 of 25 (permalink) Old 09-16-2005, 07:25 PM Thread Starter
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Re: RECALL!

Call your dealer immediately.* Do NOT drive your car.


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post #5 of 25 (permalink) Old 09-16-2005, 07:55 PM
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Re: RECALL!

Frank, definitely get with your dealer tomorrow. Explain that you've a trip to go on, they'll probably get you an MPV or something.
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post #6 of 25 (permalink) Old 09-19-2005, 02:16 PM
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Re: RECALL!

Correction... the rental is an '05 MZ6. Set up the rental for a month.
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post #7 of 25 (permalink) Old 09-19-2005, 08:20 PM
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Re: RECALL!

I finally talked to somebody at the dealership who knew what to do about the recall. They told me to come straight in and they would take care of me. The dealership was very nice about it. The guy told me they would keep it in a protected part of the lot and he did a walkaround to note that there weren't any dings or scratches for me. I hate the thought of leaving my new baby there for as long as a month, but they assured me they'd take good care of it and keep me updated as they get new info.

Now the not-so-good part. They don't have a loaner program and absolutely flat-out refused to loan out a new or used vehicle from their inventory. As with all service loaner situations, they work with an adjacent Enterprise. They gave me the number and I set up an MPV loan. Got there and all they had was a Kia Sedona. I told the young lady at the desk that I had reserved an MPV and she told me that's what I was getting, a minivan. I explained to her that I had specifically asked for a MAZDA MPV and she said they don't have any, sorry. I had the choice of the Kia or a Chevy Aveo they had on hand if mileage was a concern. Or I could wait for them to bring something over from another lot. I took the Kia. I don't know if I'll be able to drive this thing for a month. What a piece of junk.

The steering and brakes are horrible and it handles like my friend's Suburban. It has a bit more low-end power than the 5, but with all that extra weight and size, it's still a pig. Of course there isn't a sunroof or climate control and the rear seats don't fold flat, but I could deal with those issues if this thing was at least going to give me some driving enjoyment in the meantime. Alas, I might end up having to call Enterprise and exchange it for something smaller.

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post #8 of 25 (permalink) Old 09-21-2005, 10:06 PM
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Re: RECALL!

just got a call from my dealer. they left a message and said id get an mpv as a loaner. i think id rather have a 6 but well see. they said it may be 3 weeks until they get the parts in and offered to pick it up if i didnt want to drive it. sheesh.. i dont know if i like this much and my wife hasnt heard yet. she may never feel good about this car again.
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post #9 of 25 (permalink) Old 09-22-2005, 05:37 PM
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Re: RECALL!

Well, we had the discussion on whether to trust the car, even whether to trade it. It comes down to this: every car maker is liable to have a recall condition, but the reaction to the condition, how quickly they take action, the service during the recall play a big part. Also, the rest of the car's quality, other recalls from that company, and the overall dependability of other cars they make. We're still happy with Mazda and the 5, and plan to keep it so far. We'll know more when the fix is done and the 5 is back home.

I still think the U.S. intro of the 5 was done in a quick response to gas prices, maybe a little too hurried.
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post #10 of 25 (permalink) Old 09-27-2005, 05:33 PM Thread Starter
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Re: RECALL!

Taken from: http://media.ford.com/newsroom/relea...?release=21615

STATEMENT: 2006 MAZDA5 EXHAUST SYSTEM OVERHEAT



Featured Stories

Press Releases


UPDATED ON SEPTEMBER 27, 2005


A safety-related defect may exist in the MAZDA5 as a result of the exhaust system becoming overheated. Although only three instances have been reported, and there have been no injuries as a result of the fires, Mazda will be initiating an aggressive campaign to repair all of the approximately 2,700 affected vehicles either at dealers or in customers’ possession. Customers will receive a formal recall notification at a later date.


Mazda has determined that the cause of these fires is excessive exhaust heat caused by inadvertent operation of the vehicle in the manual mode of the automatic transmission at highway speeds in second gear. It is possible that extended high-RPM operation may cause this exhaust overheat, and a subsequent fire.


Mazda will resolve this situation with the installation of a warning label instructing customers on the proper operation of the vehicle in the “M” mode of the automatic transmission. In addition, a heat-shield will be added to all vehicles as well as a recalibration of the automatic transmission electronic control unit.


Mazda expects all vehicles to be repaired and returned to their owners as soon as possible. New vehicle deliveries will resume as soon as vehicles in inventory are repaired. In the interim, Mazda will provide all customers with replacement transportation at no cost.


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