Hooray! Just got this in the mail yesterday:
Dear Customer –
Finally! I write to you one more time with a final resolution of the issue that has affected your MAZDA5. As mentioned in the previous communication, we have determined the root cause of the fires, as well as identified additional parts that will be added to the vehicle. We expect parts will be delivered to dealers during the week of October 24, and repairs to customer-owned vehicles will be given priority over vehicles in dealer inventory.
Because each of you has been patient with us during the lengthy period while you were without your new MAZDA5, and because this is an all-new vehicle, we wish to show our gratitude and compensate you for the loss of use of your vehicle. Each registered owner of a 2006 MAZDA5 affected by this recall will receive:
* A reset of the time remaining on your vehicle’s factory warranty. When you purchased your MAZDA5, you received a four-year/50,000 mile comprehensive limited warranty, among others, that began when you originally took delivery. We will reset the time portion of your factory warranties as if your MAZDA5 was new. Your coverage (four years) starts again as of December 1, 2005, and concludes on December 1, 2009, or at 50,000 total miles, whichever comes first (the mileage portion does not start again). This will be automatically updated in all dealer computer systems. Please check the warranty guide that came with your vehicle for further details on other warranties.
-- AND --
* $500 cash. Yes, cash! Use it as you choose: take care of your next car payment, purchase accessories at your Mazda dealer, purchase holiday gifts, pay off other bills, go out for a really nice dinner, or…your choice. You will receive your check within 4-6 weeks after re-taking delivery of your MAZDA5.
Thank you again for your continued patience and understanding in this difficult situation. Your safety, and the safety of your family and friends, has been our number one priority throughout, and while it has been a great inconvenience, we hope the steps we’ve taken along the way will ensure your continued satisfaction with your MAZDA5.
If you have further questions, you can reach our Customer Assistance Center at 1-800-222-5500
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