RECALL! - Page 3 - Mazda3 Forums : The #1 Mazda 3 Forum
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post #21 of 25 (permalink) Old 10-15-2005, 11:38 PM
3+5
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Location: Connecticut
Posts: 310
Re: RECALL!

Looks like parts will be shipping on 24 October.
Getting tired of the 2.3 auto MZ6 from Hertz
Figure 3-5 days to ship, 1-2 to install, should have the 5 back by Halloween.
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post #22 of 25 (permalink) Old 10-18-2005, 10:47 PM
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Join Date: Aug 2005
Location: Falls Church, VA
Posts: 15,653
Re: RECALL!

Greetings from the mazda3forum.

Good to know that they're letting people get their cars back until the repair is ready. However I think it's somewhat silly they don't just let the 5-speeds go. I was kinda curious about that actually. My 3 has the same engine as the 5 does so theoretically I could make it catch on fire too. I mean does Mazda plan to recall every 5-speed they make just because you could be stupid and redline the engine in second gear for a really really long time?

I am glad that Mazda acted so quickly and pulled everything until they knew what was going on. Obviously sometimes production flaws get to production <cough, pinto, cough> but it's somewhat scary to think that with the amount of money that goes into R&D that they would miss something that turns the car into a torch. Don't you love "user error"?


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post #23 of 25 (permalink) Old 10-20-2005, 09:50 AM
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Join Date: Jul 2005
Location: Irvine, CA USA
Posts: 20
Re: RECALL!

Hooray! Just got this in the mail yesterday:
Dear Customer –

Finally! I write to you one more time with a final resolution of the issue that has affected your MAZDA5. As mentioned in the previous communication, we have determined the root cause of the fires, as well as identified additional parts that will be added to the vehicle. We expect parts will be delivered to dealers during the week of October 24, and repairs to customer-owned vehicles will be given priority over vehicles in dealer inventory.

Because each of you has been patient with us during the lengthy period while you were without your new MAZDA5, and because this is an all-new vehicle, we wish to show our gratitude and compensate you for the loss of use of your vehicle. Each registered owner of a 2006 MAZDA5 affected by this recall will receive:

* A reset of the time remaining on your vehicle’s factory warranty. When you purchased your MAZDA5, you received a four-year/50,000 mile comprehensive limited warranty, among others, that began when you originally took delivery. We will reset the time portion of your factory warranties as if your MAZDA5 was new. Your coverage (four years) starts again as of December 1, 2005, and concludes on December 1, 2009, or at 50,000 total miles, whichever comes first (the mileage portion does not start again). This will be automatically updated in all dealer computer systems. Please check the warranty guide that came with your vehicle for further details on other warranties.

-- AND --

* $500 cash. Yes, cash! Use it as you choose: take care of your next car payment, purchase accessories at your Mazda dealer, purchase holiday gifts, pay off other bills, go out for a really nice dinner, or…your choice. You will receive your check within 4-6 weeks after re-taking delivery of your MAZDA5.

Thank you again for your continued patience and understanding in this difficult situation. Your safety, and the safety of your family and friends, has been our number one priority throughout, and while it has been a great inconvenience, we hope the steps we’ve taken along the way will ensure your continued satisfaction with your MAZDA5.

If you have further questions, you can reach our Customer Assistance Center at 1-800-222-5500

I'm not speeding, I'm qualifying
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post #24 of 25 (permalink) Old 10-20-2005, 05:35 PM
3+5
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Join Date: Jul 2005
Location: Connecticut
Posts: 310
Re: RECALL!

Well, that's nice! I was just thinking last night that it really sucked that we missed a month of driving the thing.

I'm really glad they didn't wait for someone's 5 to burn them up and pulled them all off the road as precaution instead.

It's hard to imagine that testing might consist of leaving the shifter in 1st and running 60mph for a half hour. That would be completely useless, an inconcievable misuse. I could see heating the exhaust, maybe. But it's hard to concieve of this actually happening and the driver being clueless, especially since they have to SHIFT out of manual to shut the car off.

I mean, HEL-LO??!!

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post #25 of 25 (permalink) Old 10-24-2005, 04:05 PM Thread Starter
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Join Date: May 2005
Location: Vancouver, BC, Canada
Posts: 52
Re: RECALL!

Mazda Canada is still saying they are giving no compensation on the 5... I am really pissed now. If you live in Canada and have been inconvenienced by the loss of your 5 I encourage you to write to [email protected] and explain your situation.


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