Le Mans: GT Class
Join Date: Aug 2005
Location: Northeastern MA
Re: Accident: Insurance Estimate and Repair Questions
Well, a Google search turned up that Allstate (the ins co of the person that hit me) OWNS Sterling Autobody Centers. Thus why I met the Allstate adjustor there, and thus why they used them as the baseline for their estimates.
I've also read some Allstate stories. In short, it seems as though they use the Sterling baseline KNOWING that the prices will be on the low side. From people's accounts, once you bring your car elsewhere for another quote (knowing that quote will be higher), they say the quote is too high for them to cover it and that you, the driver, is on the hook for the difference if you choose to get it repaired at the other shop. I couldn't find anything about them denying to use OEM parts if desired, so I will inquire about it.
With that said, I have not read too many negative reviews about Sterling. Most people that review them seem relatively happy, with a 'here and there' complaint which would happen with any large, national chain. I am tempted to just bring the car there, as I don't know this area well enough to determine who's 'trustworthy' and who isn't (relatively new to the area, and don't know many people who had had body work done). If they were touching the body panels, I would be a little more hesitant, but since its the bumper which is easy enough to replace if they F it up, I'll probably give them a shot. If its a shitty job, Allstate will be called. Simple as that.
I'll keep you all posted.
05 TiGr* 3s Sedan ATX w/ ABS, Side airbags, moonroof, 6 CD, 16' Alloys