'07 Mazda3 driver side door lock issue...
I tried to find a warranty section but couldn't so I figured I'd post my question here. Hopefully I can explain this as thoroughly as possible.
The door lock on the driver side tends to stick when being opened manually. By habit, I always lock the driver door lock via the master lock button, but then I unlock the lock manually with my finger. Lately, I've noticed when I do this, while unlocking it, the lock tends to have some sort of resistance/drag. The passenger door lock does not do this at all. I can lock it with the master lock button and then unlock it manually and it's perfectly fine.
So I decide to take my car to the Mazda dealer across the street from where I work and have it checked out and fixed under warranty while I still have another year or so left. The guy who first checked me in and took my car, he noticed the difference between the operation of the driver door lock and the passenger door lock. So I figured it would be fixed. But by the time I picked my car up, which I had dropped it off at 8 am, didn't get any word back til about 4:30 pm because I had called a few times wondering what the deal was, a different guy checked me out and sent me on my way. He told me the door lock was operating just fine and didn't seem to understand my complaint. Then he seemed to be annoyed by the fact that I lock the door with the master lock and then unlock it manually. He kinda got an attitude and scoffed at me, too. I felt like ripping the plastic seat cover off and littering their parking lot and leaving but I decided to keep my cool over such a silly thing.
Anyway, is this just normal operation for the door lock or do I have a legitimate complaint? I've shown this issue to my dad and my girlfriend and they both see the problem and feel the difference between the driver and passenger locks. If anyone can help me out, I'd appreciate it. Thanks.
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My Mazda3. =)